Responsible Gaming
Gaming Should Be Entertainment
At Brightling Park, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should be enjoyed responsibly and within your means.
If you find yourself gambling more than you intended or spending money you cannot afford to lose, it's important to seek help immediately.
Age Verification
By accessing Brightling Park, you confirm that you are:
- At least 18 years of age, or
- The minimum legal age for gambling in your jurisdiction
We take age verification seriously and reserve the right to request proof of identity at any time. Gambling is not permitted for anyone under the legal age in their region.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, please seek help immediately:
- Spending more money or time gambling than intended
- Chasing losses by gambling with increasing amounts of money
- Hiding gambling activities or lying about the amount spent
- Neglecting family, work, school, or other responsibilities
- Borrowing money to fund gambling activities
- Feeling anxious, irritable, or restless when not gambling
- Unsuccessful attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Gambling with money needed for essential expenses (rent, food, bills)
- Damaged relationships due to gambling
Self-Help Tools & Controls
Brightling Park offers several tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on how much you're willing to lose during a session or time period
- Session Time Reminders: Receive notifications reminding you how long you've been playing
- Reality Checks: Opt in to receive pop-up reminders during play sessions
- Self-Exclusion: Temporarily or permanently close your account if you feel you cannot control your gambling
You can access these tools through your account settings at any time.
Support & Help Organizations
If you or someone you know is struggling with gambling, confidential help and support are available:
United Kingdom
- GamCare – Free counselling and support for problem gambling
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (Free, confidential, 24/7) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk - Gamblers Anonymous – Support meetings and peer help
Website: www.gamblersanonymous.org.uk
International Support
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
If You Need Help
Problem gambling is a serious issue, but help is available. If you or someone you care about is struggling with gambling, please reach out to one of the organisations listed above. They provide free, confidential support and are here to help you take control.
Don't suffer in silence – seek help today.
Contact Us
If you have questions about our responsible gaming policies, you can contact our support team at Brightling Park. We are committed to providing a safe and responsible gaming environment.